Job Description

The Terminal Manager manages all rail operations in the terminal and ensures that a high quality of safe, on-time service is mirrored throughout the staff.  A successful candidate needs excellent customer service skills, leadership skills, communication skills, problem solving skills, and a proven ability to motivate his/her teams to high performance and a self-starter. We are looking for a strong team member who leads by example and brings an innovative mindset to enhance The BRC. 

Principal Duties:

• Responsible for investigating accidents and injuries to determine cause and minimize future occurrences.
• Often work with train dispatchers and customer ops group
• Responsible for the on time inbound and departure of freight trains
• Plans the operation of local trains to provide required service to customers and fulfill service requirements.
• Requires a good working knowledge of safety and operating rules, train operations, FRA regulations, hazardous materials, labor agreements, crew call, and other applications.
• Develops, motivates, and trains employees who work in the assigned territory.

Additional Requirements:

• Ability to bend, kneel, crouch, climb on/near equipment
• Ability to stand and walk over uneven terrain
• Successful completion of the conductor certification is required
• Responsible for supervising Agreement (union) employees
• Train rides
• Rule incidents and injury investigations

Skills and Abilities:

• Communication Skills
• Customer Service
• Time Management
• Decision Making
• Developing Employee

Job Related Experience:

Preferred Level: 3-5 year

Education:

Preferred Level: Bachelor’s Degree (BS)

Preferred Majors:

• Business
• Business – Transportation Operations / Logistics
• Supply Chain Management

Technical Skills:

• MS Outlook
• MS Word/Word Processing
• Other Technical Skill will be included in training

Work Conditions

Environment: Outdoor/Field

Shift Work: Yes

On-Call: Yes

Weekend Work: Yes

Travel Required: 0 – 2 Days per Month,