Designated Supervisor of Remote Control Operations (RCO) Paul Hesla began instructing nine new-hire conductors on Dec. 16, 2025. He then oversaw their on-the-job RCO coursework, coordinating closely with 34 craft professionals who serve as peer trainers. A representative from the FRA recently observed the program and later sent an email that noted they were impressed.

Hesla said BRC’s approach stands apart from other railroads that rely heavily on automated instruction for RCO.

“The Belt’s training method is more personal and helps people on the fly,” he said, emphasizing the value of direct engagement and real-time instruction.

Hesla’s tenure began when Jim Scarsellato officially retired. A key focus of his work is safety, particularly for employees new to the craft. Hesla stresses that even small missteps can carry significant consequences. One of his primary messages centers on acting with awareness and discipline, which includes always confirming that a track is clear.

Hesla actively seeks feedback from leadership, peers and the trainees, viewing that exchange as essential to further strengthening training and safety outcomes.